Skip to main content
Pemi is coming soon — join our early access list and be first to know

FAQ

Everything you need to know about Pemi — the strips, membership, shipping, and getting started. Still have a question? Reach out here.

The Basics

What is Pemi?

Pemi makes oral dissolving strips designed for women navigating perimenopause. Each strip — Luna, Clara, and Sera — offers targeted support across a different part of your day, using clinically studied ingredients at researched dosages.

What’s the difference between Luna, Clara, and Sera?

Luna is a daily strip for mood support and a sense of calm. Clara is a daily strip for mental clarity and focus. Sera is a nightly strip for restful sleep and relaxation. Together they make up the Pemi Protocol — support from morning to night.

How do I take the strips?

Place one strip on your tongue and let it dissolve — about 30 seconds, no water and no pills. Luna and Clara are taken during the day; Sera is taken at night before bed.

Results & Ingredients

How long until I notice a difference?

Luna works the most gradually. Its key ingredient, Affron® saffron extract, has been clinically studied for mood support over a 4-week window, so the fuller benefit tends to build through weeks 3–4 and into month 2 of consistent daily use.

Clara offers focus and mental-clarity support that many women notice early in the day, and it becomes more consistent the longer you use it.

Sera tends to be felt the most quickly — because it supports restful sleep and relaxation, many women notice a difference within the first few nights.

Across all three, consistent daily use is what compounds the results — which is why the protocol is built around a 90-day rhythm.

Are the strips hormone-free? Anything I should know before taking them?

Yes — all Pemi strips are hormone-free and made in a cGMP-compliant facility, with clearly labeled ingredients at researched dosages (Sera includes 3mg of melatonin). As with any supplement, if you are pregnant, nursing, planning to become pregnant, or taking medication, please consult your healthcare provider before use.

Are the strips sugar-free? Where can I see the ingredients?

Yes — our strips are sugar-free and hormone-free, with no pills to swallow and no water needed. You can see the full ingredient list and dosages on each product page, and the complete Supplement Facts panel is linked right on the product page.

Membership & Subscriptions

What does a Pemi membership include?

Every subscription makes you a Pemi Member. Membership includes access to our private community, educational content, wellness professionals, protocol guidance, exclusive member offers, and a free Welcome Journal with your first subscription order.

How does subscription billing work?

You’re charged when you enroll, then automatically before each delivery — every month on the 30-Day Membership, or every 3 months on the 90-Day Membership. You can change your plan, products, quantities, or delivery date anytime from your account portal.

Do I have to subscribe?

No — a one-time purchase is always available. We recommend the 90-day membership because that’s where most women see the fullest benefit, but you’re always in control.

Can I pause, skip, or cancel?

Yes — anytime. You can skip a delivery, pause, change products or delivery date, or cancel from your account portal, with no contracts and no penalties.

Orders, Shipping & Returns

How much is shipping and how fast is it?

Shipping is free on all subscriptions and on one-time orders of $75 or more. For orders under $75, standard shipping is $8 and express is $15. We currently ship within the US only. Orders are processed in 1–2 business days and standard delivery typically arrives in 3–5 business days — you’ll get a tracking email as soon as yours ships.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, and Discover, plus Apple Pay, Google Pay, and Shop Pay. All payments are securely encrypted at checkout.

What’s your guarantee?

Because our strips are consumable wellness products, one-time orders and single cartons are final sale. We back the full Protocol with a 90-Day Money-Back Guarantee: follow it for a full 90 days of consistent daily use — either the 90-day supply or a monthly membership through your first three months — and if you honestly don’t feel a difference, email contact@pemiwellness.com within 7 days of your 90-day mark and we’ll refund your first 90 days. One guarantee per customer. Full details on our Refund Policy.

Can I send Pemi as a gift?

Yes. One-time orders make easy gifts, and gift subscriptions are available too — the recipient manages the subscription after the first delivery. You can add a gift note at checkout.

How do I get in touch?

Email us at contact@pemiwellness.com or use the live chat on our site during business hours — we usually reply within 12 hours. You can also reach us on Instagram at @pemiwellness.

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.